Refund & Cancellation Policy

1. General Principles of Transparency

At AGGARWAL HIGHWAY SERVICE STATION (Proprietor: MANISH KUMAR), we operate with complete financial integrity under GSTIN 09ADIPK6774C1ZC. Because we provide physical mechanical labor, high-pressure vehicle washing, fuel assistance, and direct on-road breakdown rescue, our refund guidelines are structured around completed service deliverables.

2. Emergency Roadside Breakdown Dispatch Cancellation

• Cancellation Prior to Dispatch: If a driver or fleet supervisor requests emergency breakdown assistance at +91 6277484898 and subsequently cancels the request before our mobile repair van has departed from our Farah station, 100% of any advance deposit or call-out fee is immediately refunded or credited without penalty.
• Cancellation After Dispatch: If cancellation occurs after our mobile workshop unit has already deployed onto National Highway 2 towards your breakdown coordinates, a nominal dispatch/fuel transit fee will be deducted to cover actual vehicle movement costs, and the remaining balance will be refunded.

3. Mechanical Repairs & Spare Parts Warranty

We stand behind the quality of workmanship and parts installed at our service station:

• If a newly installed mechanical spare part or pneumatic brake fitting exhibits manufacturing defects within the manufacturer's standard warranty period, we will repair or replace the component at zero additional labor cost at our Farah yard.
• Labor charges for completed diagnostics, oil changes, high-pressure washing, and grease lubrication are non-refundable once the physical work has been satisfactorily inspected and approved by the vehicle driver prior to departure.

4. Advance Parking & Staging Yard Reservations

For corporate logistics fleets that reserve dedicated container staging slots in advance, cancellation requests submitted at least 12 hours prior to the scheduled staging window will receive a full credit adjustment or refund.

5. Refund Processing Timeline

Approved refunds for corporate bank or UPI payments are initiated within 3 to 5 business days and credited back via the original payment channel. Formal credit notes with GST adjustments (GSTIN: 09ADIPK6774C1ZC) are issued for monthly ledger accounts.