Privacy Policy

1. Introduction & Scope

Welcome to AGGARWAL HIGHWAY SERVICE STATION (Proprietor: MANISH KUMAR, GST: 09ADIPK6774C1ZC). We operate our service station, parking yards, and emergency dispatch headquarters located at AGRAWAL HIGHWAY SERVICE STATION, NH-2, FARAH, Mathura, Uttar Pradesh – 281122. This Privacy Policy details how we collect, store, safeguard, and process personal and corporate data provided to us by freight operators, drivers, and website visitors.

2. Information We Collect

We may collect and process the following categories of information when you interact with our service station or website:

• Personal Contact Information: Full name, mobile phone number (+91 6277484898 or client numbers), email address, and postal details submitted during contact inquiries or breakdown dispatch requests.
• Vehicle & Fleet Information: Truck registration numbers, multi-axle specifications, container identification codes, and service history logs stored for maintenance records.
• Corporate Billing Details: GST Identification Numbers (GSTIN), company names, and billing addresses required to issue official tax-compliant invoices.
• Technical & Cookie Data: Browser preferences, IP addresses, session identifiers, and page interaction data collected via standard HTTP logs and essential cookies.

3. How We Use Your Information

The information we collect is utilized strictly for legitimate business purposes along National Highway 2, including:

• Dispatching mobile roadside assistance teams to precise breakdown coordinates along NH-2.
• Generating official GST tax invoices and accounting records in compliance with Indian government regulations.
• Maintaining high-definition CCTV security records of our secure container parking facility to protect client cargo against theft or unauthorized tampering.
• Communicating updates regarding service completion, preventive maintenance schedules, or facility announcements.

4. Communication Consent & TRAI Regulations

We collect personal details like your name, email address, and phone number etc. By sharing your information, you authorize AGGARWAL HIGHWAY SERVICE STATION to contact you via SMS, RCS, WhatsApp, Email, and other communication channels. This consent overrides any NDNC/DND registration as per TRAI regulations.

5. Data Protection & Security Protocols

We employ rigorous technical and administrative security measures to prevent unauthorized data access, loss, or disclosure. Online contact form submissions are protected via CSRF (Cross-Site Request Forgery) token validation and strict output sanitization. Physical billing ledgers and digital database records are strictly restricted to authorized administrative personnel.

6. Sharing of Information with Third Parties

We do not sell, rent, or trade your personal or corporate contact data to external marketing agencies or third parties. We only share data when legally mandated by government tax authorities, law enforcement agencies, or when coordinating emergency insurance assessment claims at the explicit request of the vehicle owner.

7. Contacting Our Data Privacy Officer

If you have any questions, correction requests, or concerns regarding your privacy rights under this policy, please contact our administrative desk directly: